Terms & Conditions
Cancellation process depends on whether the product has been shipped by then or not.
1. Order Not Shipped
You can get in touch with our Customer Support team and they will help you in cancelling your order. Please have your order number ready with you when you call us for quick cancellation.
Using their superpowers, they can also help you in cancelling one of the many products you ordered.
1. Order Shipped
If your order has been shipped and you want to cancel it, get in touch with our Customer Support team and let them know first. They will update our systems to reflect that you do not need the product anymore and set in process your refund requirements.
Then, do not accept the package when it is delivered to you and ask the courier person to return it to us.
Exception: Cancellation of apparel and other products that have been customized for you, is not allowed.
We also reserve the right to cancel an order if the product is out of stock at our vendor location, is found to have quality issues, or some unforeseen reason. You will be informed if it happens.
If you have cancelled your entire order or a part of it, the amount that you paid to us for that cancelled full/part order will be refunded to your bank account and will reflect in 12-15 working days. You can also choose to have an equal amount of shop at places credits deposited in your account.
For cancelled prepaid orders which had been shipped, the amount will be refunded once we get back the product at our warehousing location.
We are honest and refund back the entire amount that we owe you. Period.
further assistance, please get in touch with our Customer Support team.
You can also contact us or whatsapp at:
1. +91 98991 29336
2. +91 98117 31118